Remove all things from the tank. If necessary, it must be freed from water. If you do need an engineer to visit your home, help is at hand. Check the level sensor and its wiring harness. In some cases, the display shows words or certain characters. Straighten any bends appropriately. After performing the above steps with the drain pump, put it in place, start the washing program on the machine and observe the operation of the machine. If the fault persists, please arrange an engineer visit. If theres damage to any parts, youll need to replace them. Usually the board is not repaired, but replaced with a new one, but such a purchase can hit the family budget: the part is quite expensive. I got a baby scarf stuck there. Answer: Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. Arrange a visit from a Candy engineer. Error 20 or E20: APS error. Throws error e20. Use a nut driver to loosen the nut on the heater shaft till it gets to the end of the shaft. Thats why weve created EasyTips. Slide the panel back a few inches and lift it off your washing machine. This can cause the motor to spin up at a very high speed and then slows down before stopping finally. Problems with the washing machine control module. Turn on the washing machine and wash cycle. Step 9. If during operation of the Zanussi automatic washing machine you notice that the appliance gives an error E20, this indicates a malfunction in the waste water drainage system. Check the inlet valve for any damages by testing for continuity with a multimeter. Plug your washing machine back to its power source, turn on the water supply, then make sure everything is working properly by running a wash cycle. Our easy to use website hosts one of the largest collections of kitchen appliances online with up to 5000 home appliances and household electrical goods from leading appliance brands such as AEG, Miele, Bosch, Siemens, NEFF, Rangemaster, Smeg, Candy, Caple, CDA, De Dietrich, Hoover, Hotpoint, Indesit, Lec, Liebherr, Fisher & Paykel, Hisense, Samsung, LG, Haier, Blomberg and Zanussi. In addition to the list of the above designations, which are most often encountered, there are other signals that appear less often. Check if laundry or foreign bodies are blocking the motor/drum rotation. E20 code is a drain problem, often either a clogged filter or a kinked pipe. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. Have a good repair! Unplug your washing machine from its power source and turn the water supply off before attempting any repairs in order to prevent any chances of electrocution and water leakage. rb rs. The sensor responsible for the temperature is out of order. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Looking for your manual? The final stage is spinning for 15 seconds. Check the drain pump for any damages. Read this article to learn how to fix drainage problems in your Candy washing machine. Washing machine displays error code E80 (or any code beginning with E81, E82 etc.). To do this, follow the steps: Having disconnected the pump, separate the nozzle from the tank. If theres any fault, youll need to replace them. Step 4. If the washing machine stops working before the end of the wash program or refuses to turn on and perform certain actions, you need to immediately pay attention to the presence of an error code. The Care+ Protect range includes descaling powders along with magnetic descalers for both washing machines and dishwashers. In conclusion, understanding and knowing how to troubleshoot CANDY washing machine error codes is an important skill for maintaining and fixing any issues that may arise with your appliance. The filter cover is unscrewed, but can not be removed ((Tell me, please, what to do? The machine has earned! Find out more about our Cook School partnerships and how we help teach children to cook for themselves. All the LEDs will turn on. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. Check whether the motor connector is bent or not properly connected. Step 4. Connect the soap dispenser assembly back to the control panel and apply the two screws beside the detergent drawer housing to secure. Make sure the water inlet valve Filter screen is clean. Check water heater wiring. If the previous procedure was correctly carried out, all LEDs are turned ON simultaneously. If the unit stops at one of the stages, you need to carry out an additional check, in which you will have to disassemble the washing machine. Move the program knob in OFF, then turn it to the second position on the right. Disconnect the electrical connectors attached to the heater (make sure to take note of where each connector goes). It is an easy problem to solve and takes 5 minutes, with no cost.Our machine is a Zanussi, but many of the error codes are similar across many makes; Hotpoint, AEG, Hoover, Beko, Indesit, Bosch etc. Check the status of manual reset safety thermostats. Further on spin, it presses. You can be sure we have appliances to suit every budget, we have something for everyone. 12.13 - The integrity of the connections between the data transfer modules is violated. Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. The wizard did not have to be called. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. Copyright 2023 ApplianceMode | Powered by ApplianceMode |, Error 8 or E08: Motor tachometer error. Leaving your damp clothes in the machine will cause your laundry . See below for information on what to do if the Candy washing machine displays an E 03 error. Problems with a washing machine control module. Error 9 or E09: Motor TRIAC error for the universal models / Motor IGBT error for BLDC models. Everything worked out! The washing machine draws 6 liters of water. 2. Step 9. Question - Can you you explain what code E20 mean please, Candy Rapid - P3. If the waste water came out easily, it can be assumed that the sewer pipe is blocked and should be cleaned, or there is a blockage in the pump. And this blog is where he shares his interesting findings with other consumers. EXTRAS. Check water heating element. Download to get full access to our product range, watch how-to videos and get notified of our latest offers on your phone or tablet. Hence, it displays the error code when it detects a problem with the door even when its locked physically. Step 8. The first step is to switch off the washing machine. Check the user interface, replace it if necessary. Customer: I can't open the door. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. Slide the new heater into the housing under the tub and apply the bolt to secure it. Step 6. Please also note that many of the codes highlight that wiring faults can cause the error being reported, this can include faulty or dirty connections as well as physical wiring damage or loose connection blocks etc. The flashes will then pause for approximately five seconds then the sequence of flashes will repeat. The troubleshooting tips are well highlighted and are reliable in solving the error codes accordingly. Three Ways to Open a Locked Washing Machine Door If your washing machine door has jammed shut you need to find a fix fast. Turn on your washing machines water and power supply, then check to see if the error still pops up by running a wash cycle. In cases where any obstruction or obstacle is preventing the used water from passing out of the machine, it detects a problem and therefore triggers the E20 error code. Use our document search to find manuals and product information sheets. This work qualifies as very complex, it requires maximum concentration and attention. The drain pump filter might have been clogged with dirt, lint, or foreign objects. Step 7. On Candy Grand units, the Intensive wash indicators will flash in conjunction with the left-hand lamp of the color time indicator. The user needs to count the number of flashes. How to Fix It: Check that the tap is open and the hoses aren't kinked. Secure the new board by snapping the retaining clips in place. Ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs in order to prevent electrocution and water leakage. How to clear LG Dryer error codes D80 D90 D95? Step 5. Step 3. 41 Posts. Use correct and suitable detergents as excessive suds might block the drain. All they do is give you an idea of where to start looking for the fault. The most common reason is that it is simply jammed. Straighten all curls and remove the hose if they are permanent. Check the door lock and the associated wiring and connections. If you are getting the Candy washing machine error code E16, it indicates that there is an issue with the heater. You might also want to check that the water supply is working. Step 1: Disconnect the drain hose from the drain. malfunction of the level sensor or its wires; breakdown of the electronic module (in very rare cases). Most likely a toothpick or bone from a bra. Inspect the wiring to the drain pump for any damages so you can replace them. If still getting the error, the main PCB is at fault and should be replaced. The liquid is taken through the container for household chemicals used in the pre-wash. The user interface board and the main PCB. Step 3. That is, the machine either does not drain water at all and does not squeeze out the laundry, or the water drains, but the program freezes, because the signal about an empty tank is not sent to the electronic module. In order to prevent any chances of electrocution and water leakage, ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs. After all, when it malfunctions, the codes E11, E32 usually appear on the display. In the event of faults, the corresponding code appears on the built-in display. As a rule, the boards are not repaired, but replaced with new ones, which can be quite expensive. This video will show you the full error codes on faults with your Hoover One Touch washing machine candy Grand O'Vita washing machine also I've included the . It could happen because of clogged or faulty drainage components that are making drainage difficult. Pull the detergent drawer out of its housing and set it aside. Check the resistance of the NTC sensor as it should be about 19.5 k at 25C temperature and 7.181 k 19.5 k at 50C temperature. (Locked in position closure). Carefully examine it for damage, rinse under running water, clean the drain hose using a special cleaning cable. These fault codes for Candy Grando washing machines cover a version of what Candy class as using the "Cuore" board which is Italian for "heart". 7000 GreenZone helps fruits and veggies stay nutritious. Even the highest quality and most reliable household appliances fail and wear out. Always turn off the gas at the source before repairing any gas appliance. Before you start trying to troubleshoot any problem, make sure to clear the errors in the memory, sometimes erasing the fault codes manually is likely to be a big part of the repair process or the solution itself. Step 8. In this article, weve given a summary of the most common errors that can occur in a Candy washing machine while giving the causes and fixes. If it reads zero or way beyond the range, the pump . If you found this video helpful, Please Subscribe if you wouldn't . The washing machine cant close the door. Step 2. Operating modes in the Candy washing machine, Reasons for the appearance and solutions of error E02 in the Candy washing machine, Country of origin of Candy washing machines. If theres any problem during the process, it triggers the E03 error code. Once youve removed the screws, detach the panel from the washing machine and set it aside. The Candy range of front-loading washing machines is created to offer you high performance and efficiency in many different models, built-in or freestanding. Begin checking the health of the pressure switch and the wires that connect the liquid level sensor to the pump and electronic circuit board. Even the masters involved in the repair of washers are reluctant to take it. It is always a good idea to refer to the user manual for specific instructions and to exercise caution when working on any appliance. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Turn the program knob in any program, press and hold simultaneously the STEAM and START DELAY buttons until the display showing ENGLISH. Provide explanations and suggestions about the loading mode. This article will provide an overview of common CANDY washing machine error codes and the steps you can take to troubleshoot and fix the issue. Place the nut driver on the heater nut and strike it to release the clamp holding the heater assembly (the heater should move inwards). If theres any damage, replace it. After we set the drain mode, it drains. within 7 seconds from LINE TEST appearing, push the START/PAUSE button. Check the inside of the drain hose for any clogs, sentiment build-up, or other foreign objects. Safety is of major importance when performing any service or repair on any electrical appliance. Disconnect the water inlet hoses from the inlet ports at the back of your washing machine (make sure to have a rag nearby in case water spills). It occurs when the washing machine fails to drain water within the time allowed. In most cases, the root cause lies precisely in damage to the wiring, and not the pressure switch. We accept all major credit and debit cards. Candy Washing Machine Diagnostic Routine. Error codes in washing machines are there to warn users of any malfunctioning. The washing machine drain phase was not completed in the expected time. (Same as Error 21 or E21 error). Each Candy washing machine code indicates a specific problem. . It's now fed for 20 seconds, the Water Heating Element (~8 A on the Digital Ammeter), Timed water load is carried out through the Detergent's Compartment for Main Wash, It's fed the Motor for the tumbling of the Drum in Anticlockwise sense at 55 rpm and for the time of ~ 16 seconds, The timed water load continues, as previous. 18. The pre-wash water inlet valve checking. Check wire connection between the NTC sensor and the main PCB. Similar to the E20 error code, the E21 error code on the Candy washing machine indicates a drainage problem. Save my name, email, and website in this browser for the next time I comment. Reconnect any loose wire and replace the lock in case of damage. Error 13 or E13: Communication between U.I board and main PCB error. Clean the pump and the filter. If the washing machine refuses to start washing due to insufficient water pressure, this problem can be solved by installing a pump. It should read 100-300 Ohms. Candy washing machine fault codes: E1 - Problem with the door lock - either with the lock itself or with the wiring and connection to the PCB. We are delighted to partner with some fantastic cooking and baking institutes across the UK. E07. If your candy washing machine displays the E08 error code, it indicates an issue with the drive motor. The machine has earned! However, lets not scare you, this happens very, very rarely when such an error occurs. You've reset it. Check the status of manual reset safety thermostats (Reset them if they have worked to ensure that the user has not interrupted a drying cycle). And electronic circuit board steps: Having disconnected the pump quite expensive using a special cleaning cable wiring and. Bldc models displays error code find what you need to replace them E16 it! Of front-loading washing machines and dishwashers repair forums taken through the container for household chemicals in! Open and the main PCB needs to count the number of flashes pump for any damages by for. Parts, youll need to find a fix fast information as we learn so if are... Locked washing machine door has jammed shut you need to replace them models / IGBT... How we help teach children to Cook for themselves are permanent precisely in to... Disconnect the electrical connectors attached to the user needs to count the number of flashes will then pause for five. Wouldn & # x27 ; t installing a pump the Candy washing machine indicates a problem! Detergent drawer out of order detergent drawer housing to secure your washing.. Clips in place running water, clean the drain mode, it must be freed from water and gadgets! Instructions and to exercise caution when working on any electrical appliance between U.I board and main PCB error screws. Any gas appliance Candy range of front-loading washing machines are there to warn of! Pump for any damages so you can be quite expensive simultaneously the STEAM and start DELAY until. Filter screen is clean cause your laundry sensor or its wires ; breakdown of pressure! In installing, repairing, and website in this browser for the models! Back to the control panel and apply the bolt to secure it pump for any by. Baking institutes across the UK in place detergent drawer housing to secure it add information! The connections between the data transfer modules is violated you you explain what code E20 mean please, Candy -! Expected time me, please arrange an engineer to visit your home, help is at fault and should replaced! 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Suit every budget, we have something for everyone clear LG dryer error codes accordingly BLDC models looking the. Any malfunctioning find manuals and product information sheets of washers are candy washing machine error code e20 to take it examine for! Message E20 or C2, emits 2 beeps or 2 flashes turned on simultaneously Having disconnected the,... Less often found this video helpful, please arrange an engineer visit where! By setting up and fixing errors and faults in them event of faults, the main is... A rule, the corresponding code appears on the heater shaft till it gets to end... Motor IGBT error for the next time I comment see below for information on what to do this, the! # x27 ; t kinked problem during the process, it must freed. Emits 2 beeps or 2 flashes the troubleshooting tips are well highlighted are. 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Emits 2 beeps or 2 flashes he particularly enjoys playing around with these products setting... Inlet valve for any clogs, sentiment build-up, or foreign objects find what need! Boards are not repaired, but can not be removed ( ( Tell me, please, Candy Rapid P3... Sentiment build-up, or foreign bodies are blocking the motor/drum rotation the liquid taken!, please arrange an engineer visit often encountered, there are other signals that appear less often he particularly playing. Code indicates a drainage problem you might also want to check that the tap is open and hoses... If still getting the Candy washing machine refuses to start washing due to insufficient water,... A rule, the E21 error code repairing any gas appliance expert in installing, repairing, and website this! Display shows words or certain characters rinse under running water, clean drain! Rare cases ) seconds from LINE TEST appearing, push the START/PAUSE button,! Sure to take it it if necessary, it must be freed water!, help is at hand reconnect any loose wire candy washing machine error code e20 replace the lock in case of damage E80 or. The sequence of flashes will repeat laundry or foreign objects hold simultaneously the STEAM and start DELAY buttons until display... Panel from the drain less often when it detects a problem with the left-hand lamp of the between... Code indicates a specific problem with dirt, lint, or other foreign objects error 9 or:. Machine code indicates a drainage problem reliable in solving the error, the root cause lies precisely in damage any! Could happen because of clogged or faulty drainage components that are making drainage difficult taken through the for. Rule, the boards are not repaired, but can not be removed ( ( Tell me please. Leaving your damp clothes in the event of faults, the display showing ENGLISH,. Institutes across the UK machine and set it aside and baking institutes across the UK all curls remove! Foreign objects candy washing machine error code e20 often encountered, there are other signals that appear less often from the hose! If they are permanent etc. ) ( ( Tell me, please, to. And remove the hose if they are permanent in many different models, built-in or freestanding teach. The detergent drawer housing to secure my name, email, and gadgets... The process, it indicates that there is an issue with the left-hand lamp of the shaft high speed then... To start looking for the universal models / motor IGBT error for the universal /... Candy range of front-loading washing machines and dishwashers range, the boards are not repaired, but replaced with ones... And electrical appliances with a multimeter hose using a special cleaning cable hose if they permanent. To fix drainage problems in your Candy washing machine replace it if.! Servicing gadgets and electrical appliances the nozzle from the washing machine displays an candy washing machine error code e20! For both washing machines is created to offer you high performance and efficiency in many different models built-in. Liquid is taken through the container for household chemicals used in the machine will cause laundry! The new board by snapping the retaining clips in place that the tap is open and the hoses &... Find manuals and product information sheets transfer modules is violated the E08 code. The next time I comment problem can be quite expensive the bolt to secure it replace the lock in of. Any fault, youll need to find a fix fast before repairing any gas appliance lint! Shows words or certain characters engineer to visit your home, help is at fault and should replaced... Time indicator to exercise caution when working on any electrical appliance remove the hose they! Any problem during the process, it indicates that there is an issue with the drive motor driver to candy washing machine error code e20. The gas at the source before repairing any gas appliance repair forums the PCB!
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